The Professional: Defining The New Standard Of Excellence At Work

The Professional: Defining The New Standard Of Excellence At Work

In a world where patients, clients, and customers can no longer completely trust the advice given to them, The Professional outlines the explicit and implicit code of conduct.

‘In the new era, where every person’s actions have the potential to have a global impact, we must redefine what it means to be a true Professional.’

By common definition, a professional is someone who possesses the skills and knowledge necessary to do a job—whether it’s a top degree from a prestigious university or simply years of on-the-job training. For centuries, we have relied on this definition to help us determine who is capable and who is not, often assuming that the person with the most professional characteristics is the best one for the job.

But every day we see examples of so-called professionals who do more harm than good. However, all of these people had the qualities necessary to do their jobs well, but instead they chose to abuse and corrupt their professions for their own personal gain.

So how can we weed out the best from the worst when the accepted standards are no longer enough, and when even the most powerful and respected among us cannot be trusted to behave responsibly or ethically?

According to Subroto Bagchi, the first step is to redefine what it means to be a professional. Today, it takes more than just aptitude—it takes a commitment to doing what’s right, not only for your business, but for society as a whole. In a world where patients, clients, and customers can no longer completely trust the advice given to them, The Professional outlines the explicit and implicit code of conduct.

News   |   Reviews   |  
Shridhar Sawant Says
Tuesday January 31st 2012

I read this book. Your Writing on professional and unprofessional qualities is very impressive. Being a software engineer i can relate that writing to my day to day work and I can seek improvemnts in my behaviour. Sir, I thank for providing this book to us. It was ultimate experience to read your book. Thank You so much.

Sunday February 26th 2012

i like the book professional very much and useful in my factory. i want this book in gujarati language. can somebody guide me , from where to get the same.

Sunday March 11th 2012

I was in India for some short course. One of my faculty members recommended your book “The Professional”. Got a copy for myself and to tell you the truth, this book has changed a lot about me as a person and a professional.

Thanks for the book Sir and keep on doing the good work. I’m a Ghanaian.

Jyotirmoy Nandi Says
Monday March 19th 2012

Dear Subroto-da,

I finished reading your book “The Professional” last night. It is very easy to read and filled with nuggets of wisdom. I have been working in the IT industry for the last 12 years and have worked all these years in only one company (one of the top three in India). I am in the starting rung of middle-management now but feel like my career has come to represent a one-lane slow moving traffic. I liked the idea of 360 degree appraisal that you wrote about. I think it will tell me how I am really perceived by others and thus where I can improve. But I do not know how to frame the questionnaire – one for my superiors, one for peers and one for my direct reports. It will be great to have one for the client managers that I deal with too. Can you suggest me a(some) good template(s) that I can build on?

Jyotirmoy Nandi

Ratnesh Mehrotra Says
Sunday April 29th 2012

Sir, with so much emotions & feelings, I find that the approach of a person’s commitment even to treat the corpses, has opened my eyes instantaneously that several years of readings hasn’t imparted.
With due regards: Ratnesh

Hasini Rayan Says
Sunday June 10th 2012

Dear Sir,

I read the book with great interest, especially the chapters where you have written about the cross culture management. It’s quite interesting and for those in middle management and facing problems, this book is the best guide to lead their role successfully. Simply superb!

Thank you so much and expecting more of such books.


Saptarshee Sinha Says
Sunday August 12th 2012

Hi Sir,

I would like to take this opportunity to acknowledge that you have been my inspiration. I have read both “Go kiss the world” as well as The Professional” it has lot of learnings and try to execute these at work as well at home. It always worked for me.

The Professional is a book that I recommend a MUST READ.

I however have yet to get hold on “The High-perfoemance entrepreneur”

Thanks you.

    Jessica Says
    Friday December 7th 2012

    kanske man kan tro, men bet nk att bildern r 42MB stora n r de l mnar soesnrn. 13MB n r de sparas ner. Jag tycker den r rackarns snabb! O vilka bilder man f r! 😀

bharani Says
Friday November 2nd 2012

Hello Sir
I would like to introduce myself as an ex-MindTree mind. I was there till last September (2011).
I am reading your “The Professional”, have not finished yet. Just now completed reading “Managing volumes” part. It continues to amaze me I could relate my day to day work experiences with the book. As a mid-level lead / manager this book is of great help to me. I came across a chapter where you have explained about comparisons and how futile and devoid it would be to compare with others. Though it makes perfect sense not to compare ourselves with others, I could not stop doing that. Lately I have been referring some friends to my organization and all of them are demanding and getting salary figures way beyond what I got when I joined here. Rather it was my humbleness or contentment or less money-minded that did not make me ask for more then. Now I could not resist self-condemning myself for that seeing friends of same experience and technology join with some real fat figures. Just one year completed in my new org. and I donot want to make another jump to beat them. That would be a terrible mistake and you have rightly pointed out that I would lose my self-worth chasing money.
I cannot go and ask my manager to consider this and increase my pay now..:P. I am putting my real hard and smart effort to make a mark here but hikes are always nominal in single digits. This thinking is affecting my work sometimes. I seek your advise / suggestion on this.


v.p.balachandran Says
Monday February 11th 2013

hai sir,
Iam a primary school teacher.I read ‘.THE PROFESSIONAL”.I am heart full think that this book is a best guide to mee in my remaning futre life.
thanking you;

Tim Schweizer Says
Monday March 4th 2013

The Professional should be required reading in every business school. (I am using it as a required text in my Principles of Management course now.) Bagchi provides wisdom and insight that will keep you grounded on a daily basis; reading The Professional might very well save you from yourself!

Nikunj Savaliya Says
Tuesday April 16th 2013

I read your book which gives insights to the Prefessional what qualities should possess and what not. I am Professional of one of the renowned Institute but as you said in your book “you are not professional merely by acquiring some qualifications” this meaning has made me look more in to details and it was worth reading again and again. Let me tell you, I having this book since last 7-8 months but could not read but once I read I found that realier the better… Anyway thanks for writing such wonderful books which is greatly useful who are entering in to what is called “The Professional” style and it is nessesity for every Professional to read, understand and internalise the concepts mentioned therein.

In fact, I was not aware about your two other books which I am sure will buy and read at the earliest.

thanks once again.

Yogananda K Subrahmanyam Says
Tuesday June 25th 2013

Dear Sir,
I am a CA student and undergoing articled training. I have read your book ‘The Professional’. I have gained a lot by reading this book. Mostly, I am able work on self observation and integrity. It really added more to me. I have noted down the important principles that I liked while reading the book and daily I am having a glance at them before going to work. Thanks a lot for the inspiration…….

Yogananda K Subrahmanyam

Shravan Kumar Says
Sunday January 5th 2014

One of the Best Mentoring audios for me… I personally adopted many of them which you have Bestowed… Thank You So much…

Anju Agarwal Says
Thursday January 16th 2014

Dear Mr. Bagachi,

I was introduced to your name and writing, for the first time, in my short term creative writing course by our facilitator Mrs. Anupa Lal at Mirambika Resource Centre (MRC) in New Delhi. It was a routine that whenever we were given an assignment to do, we were given some sample articles or work of writers on similar lines to take a cue from. So when we were given an assignment to write an address to any audience in any form, we were given some Addresses, such as J.K.Rowling’s one at Harward, Chetan Bhagat’s at some management institute including the one titled “Defining Success” by Mr. Subroto Bagchi.

And was highly recommended by our faculty Mrs. Anupa Lal as simple, honest yet very powerful one. I myself felt the same when I read it. I also later discovered that probably it is a part of your book “ Go Kiss the World”. When I wanted to read more of your work, I have been suggested to read “ The Professional” by the salesperson at Mid-Land bookstore at Aurbindo Place market. I am really thankful to the salesperson for his suggestion now.

As I read The Professional, it reinstated my belief in myself. I was on the verge of believing or rather made to believe that people like me are extinct in today’s world and I am unnecessarily beating around the bushes in many ways. But The Professional came to my rescue and as I went on to reading the book, I truly marveled each and every word written in it.

Sir, I would like to share that, the attributes you stated in the book for being a professional, if I can self analyze myself correctly, for all the attributes I would rate myself above 5 on a scale of 0 to 10, where 0 is absence of the attribute and 10 is the perfection. Or at least I am well aware of that if I will be told I can really improve on most of them. I am not only professional in true sense but also professionally qualified and a fast learner with adaptability.

I am truly blessed that God has always been so kind to me. But as there is nothing perfect, I too have some issues about my career growth, for which I am seeking your mentorship. I want your guidance for my journey of learning and realizing my dreams. Through your writing what I can understand is, you will definitely help me in my pursuit.

I would like to start a dialogue with you for the same purpose. I can come to meet you in any part of the country with a day’s notice. And I will surly show up. Please suggest and do reply my mail.

I will be awaiting.

Many Regards to your wife and both of your daughters.

Best Regards
Anju Agarwal

Sarada Says
Monday June 23rd 2014

I would like to have 20 copies of this book to be distributed to my team. Please let me know whether I can directly order from the publisher

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Sagar Mhatre Says
Wednesday April 8th 2015

A Very inspiring book. I would really want my every team member to go through it.

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